As an optional add-on to TruckMaster's EnVision Suite Of Products, we offer powerful yet easy to use web portals that give your Customers, Carriers and Drivers access to information pertaining to their loads from wherever they are. These portals greatly enhance the efficiency of your operation, by drastically reducing the amount of time spent on the phone or answering emails regarding things the customer, carrier or driver can easily find themselves. Let your software do the work for you!
You have complete control over which of these following features are available:
Customer Web Services Portal
Your customers may:
- Tender loads to you
- View real-time statuses of all tendered loads, throughout the life cycle of the load
- Download invoice information and attached documents immediately after you receive them
- Access detailed history for any loads you have handled for them.
- View real-time locations and statuses of your available equipment
Carrier Web Services Portal
Your carriers may:
- Bid on lanes that you have available
- Bid on loads that you have available
- Accept or decline loads you have tendered them
- Update Statuses on their in-transit loads such as: ETA, Arrived, Unloaded, Departed, etc.
- Upload their invoice and any supporting documentation
- View real-time payment status on delivered loads
- Access detailed history for any loads they have handled for you
- Maintain locations and statuses for their available equipment
- Self Service On-Boarding
Driver Portal
Allows you to:
- Send load tenders directly to your company drivers AND/OR your outside carrier's drivers via the TruckMaster On-The-Go app
- Get real time updates and positions
- Communicate directly with the driver (both company AND outside carrier drivers)
- See the truck on a map (both company AND outside carrier trucks)
- Keep your customers in the know automatically with custom alerts
Your drivers (company AND outside carrier drivers) may:
- Receive their load information directly on their phone or tablet via the TruckMaster On-The-Go app
- Upload documentation such as BOL's, POD's, scale tickets, etc.
- Communicate directly with dispatchers using the built-in messaging functionality
- Update loaded or unloaded statuses with the click of ONE button
- The TruckMaster On-The-Go app uses Geo-fencing to automatically send 'arrived' and 'departed' statuses
The TruckMaster On-The-Go app is available in the App Store and Google Play Store
For more information, or for a free online demonstration, please contact TruckMaster.